Indulge Apartments requires a valid credit card on file at time of booking, if no credit card is available your reservation cannot be accepted.
No refunds will be issued 48 hours prior to arrival. All Peak Period bookings are non-refundable and total payment will be processed at time of booking.
Indulge Apartments and Homes reserves the right to process a pre-authorisation on the credit card on file to be held as a security bond to cover any incidental charges.
A copy of guests Driver?s Licence will be requested prior to self check in access instructions being provided.
Any booking amendments for date changes and apartment/property moves are subject to a $5.50 amendment fee per amendment, this fee is non-refundable.
Indulge Apartments and Homes has zero tolerance for aggressive or abusive behaviour. Offending guests will have their bookings cancelled and will be blacklisted and refused any future bookings.
Security Deposit Bond Conditions
The registered guest for all Indulge Apartments must provide a valid credit card upon making a reservation which will be kept on file for security/bond purposes. Indulge Apartments and Homes reserves the right to process a pre-authorisation on the credit card on file to be held as a bond to cover any incidental charges. All bookings for Friday and Saturday nights, New Years Eve or other peak period dates will have a $300- $1000 bond pre-authorised on credit card provided by registered guest (for bookings 5 days or more the bond will be processed as a sale and will incur a non refundable credit card surcharge and the balance refunded as per the below terms). If funds are not available for bond pre-authorisation, self-check in access instructions for accommodation will not be provided. Bond pre-authorisations are processed two days prior to arrival.